Your confidentiality
Privacy Policy
Patient confidentiality is one of our core values.
When you submit an appointment, specialist, home visit, or contact request on this website, we collect only the details needed to respond: your name, age, telephone number, email address, preferred doctor, preferred date and time, and the message you write.
How we use your information
We use your details to confirm and prepare for your visit, to contact you about your request, and to keep accurate clinical records where you receive care. We do not sell your information, and we do not share it outside JJ Polyclinic except where required for your care or by law.
Health information
Clinical information is handled by our medical team under professional confidentiality obligations. Please avoid sending detailed clinical information through website forms, email, or WhatsApp; share it with a clinician during your consultation instead.
Newsletter
If you subscribe to clinic announcements, we use your email address only for clinic and specialist clinic updates. You may ask us to remove you at any time.
Contact us
For any question about your information, call or WhatsApp +255 762 858 888 or email jjpolyclinic@gmail.com. You can also visit us at Karatu Town, Arusha Region, Tanzania, Near CRDB and NMB banks.